This letter is to one of my everyday companions: Thermos Travel Mug. It witnessed some of the most significant changes of my life: a transition from a profession that meant little to me into being a full-time software developer.

Back in 2016, I was building an indie app while working at an Oil&Gas company. I had a creative yearning but did not know where it would eventually lead me. I knew I was unhappy at my job and wanted to do creative things.

So, every morning, I used to fill my mug with freshly brewed coffee and embark on a 1-hour shuttle bus ride to work. Probably disturbing my still-sleeping coworkers with the coffee smell, I slowly coded my way into tech. Eventually, I completed the app and quit the job. I still use the mug pretty much daily.

iPod Nano was my first ever Apple device and laid the foundation for my admiration towards the company. It was undeniably the best portable music player I owned in almost every way. However, the product's quality itself wasn't the only reason I fell for Apple.

A few months after purchasing it in Denmark, I was back in my home town Gaziantep. One day, I plugged it into my friend's improperly grounded PC and fried my iPod's electronics. I was devastated. It was my fault and there was nothing to do about it. With nothing to lose, I turned to the only place in Gaziantep that sold Apple devices, an electronics chain named Teknosa. I explained what happened, and they took my fried iPod for "inspection". A couple of weeks later I received a brand new iPod Nano. This level of customer satisfaction is an example of what Apple describes the word Quality: "When there is nothing random about it".